“The system paid for itself after the first job.”
-Brandon Paslay, New Way Electric’s Owner, and CEO
Access all your projects from a completely secure online hub that is professionally managed by our in house technicians. eSUB gives you total control of each user's permissions at the project level. Standardize workflow and get everyone on the same page. Have peace of mind knowing that you can count on your document integrity to hold up under any circumstance.
By simply logging in to eSUB, owners get valuable insight into project health, understand the financial impact of changes, easily identify bottlenecks, and prevent costly changes in scope. Stakeholders can accurately forecast and ensure team members work towards the same goal.
New Way Electric's (NWE) CEO highlights how eSUB improves business practices and communication to save time, increase ROI and enable field staff to get the job done right.
Mr. Brandon Paslay, NWE's Owner/CEO, spent three years searching for the right project management solution to help improve operations at his company. Since its founding in 1979, his company grew and faced many challenges including document control, communication, reporting accuracy, lost revenue, limited risk management - errors in the field, and responding to RFI’s, to name a few.
Improving business practices was paramount in migration strategy.
As the Chief Executive, improving business practices was paramount to selecting the right solution platform to migrate from using Drop Box and Excel files and Network directories in day-to-day practices. Another key initiative included implementing an easy-to-use system with extensive communication capabilities for the field and office to automate many processes throughout the project life-cycle.
“Fortunately, our original project delivery process using Drobox, Excel files, and File Directories were not far off from the project management best practices subscribed by the eSUB platform, so NWE’s transition was much easier than anticipated.”
Selecting the right subcontractor solution.
NWE selected eSUB’s cloud-based project management platform because it not only enabled document control and expanded access to the field, it was a user-friendly process oriented system designed for the subcontractor to manage RFIs, Change Orders, and Reporting on Jobs, easy to add new users, among other crucial capabilities. “When we reviewed eSUB, it had many benefits that directly improved our daily business practices and increased visibility of projects.”
Why implementation and service matters.
User adoption is crucial to the successful implementation of any technology. eSUB’s easy-to-use system is what differentiates the product from other project management platforms. "The office and field users immediately bought into eSUB because it mirrored our existing daily activities and simply automated many workflows. New user training took approximately 2-hours, so we were up to speed and running our first project within a couple of days. In addition, on-boarding new employees only takes an hour or two. eSUB's ongoing service and support help us maintain excellence for our own customers," said Mr. Paslay.
Field enablement and connecting the office.
eSUB’s Field Works Mobile application enables the New Way team to document and update project data from anywhere in the field. To his delight, Mr. Paslay was recently on vacation in the Dominican Republic (1,000 miles away) and still able to conduct business with his project teams. NWE’s project team members stay connected to each other while on a jobsite, shaving precious minutes and hours from the work schedule. And by not having to chase down or call the office about contracts, insurance documents, RFIs, change orders and the most current project plans, employees keep projects moving forward while working in the field. Utilizing cloud technology, eSUB's mobile application allows team members to communicate quicker, increase productivity and reduce re-work.
Using eSUB, staff in the field can create, store, and access all projects from their mobile devices(smartphones, and tablets, laptops). They also have the ability to capture photos and annotate from the field and share in real-time with the office and other eSUB users. With access to project files such as plans, pictures, specs, RFI's, and more, field staff can take and log notes, search, call, text, and email project contacts and access project data securely. The field is empowered to do the work correctly and efficiently while being on the same page with the office.
Improving communications between the field and office at NWE was greatly improved with email integration, document notifications, Task/Event delay notifications, subcontractor notifications and detailed reporting. Calls to the office have been greatly reduced because everyone has access to current files with crucial reports and notifications. Mr. Paslay is also current on all on-going project activities and milestones.
eSUB’s ROI for New Way Electric has been significant from the start. “The eSUB system paid for itself after the first job,” according to Mr. Paslay. Lost time on every project has cost my company significant revenue over the years, but eSUB helps prevent this from occurring in the field and office. “Personally, it saves me 2-hours per day in work since I’m not only the Owner but lead Project Manager overseeing several running projects with Project Leads out in the field.”
Finally, there’s something for the field for New Way Electric.
• Real-time access to project data from any Internet-connected device
• Consistent and auditable workflows and processes
• Improve field to office communications
• Reduce response times with instant notifications and alerts
• Increase efficiency and productivity of distributed teams
• Improve accountability with documentation, tracking, and record keeping
• Reduce risk, rework, and operational costs
• Increase ROI on every project